Chrisanne Aston, Vice President

Toll-free (USA): 1-800-628-9033
Phone: 242-352-9391
Fax: 242-352-9040

Call back service provided — phone in and ask us to phone you right back so you avoid paying the long distance bill. If you are calling within the United States of America please feel free to phone us at 1-800-628-9033. We will be more than happy to take any orders or answer any questions for you. We are here to answer your calls Monday through Friday 9.00 a.m to 5.00 p.m. You may also email us at info@perfumefactory.com.

The Factory is open for tours Monday – Friday 9.00a.m – 5.00p.m Eastern time and Saturdays 11.00am – 3.00pm. Official tours run Monday – Friday – our production department shuts down over the weekends so there is no production to be seen but brief un-official walk through tours are still given on Saturdays as well as our mixology area is still open. No need for reservations just walk in and ask for our complimentary 5 minute tour. Mixing is done on a first come first serve basis and roughly takes about 15 mins to mix.

We are located at the rear of the International Bazaar in a 3 story pink old Bahamian style mansion which is approximately a 10 minute drive from Port Lucaya or 10 minute drive from the Harbour. Forms of transportation on the island are taxis, public bus, private tour companies or renting your own car or scooter. The least expensive form of transportation would be the public bus system which would roughly cost you around a $1.00 – $2.00 per person.

Unfortunately the Public bus system is not available from the harbour. Taxis are located at the harbour and cost $20.00 for the 1st 2 people and $3.00 for each additional person one way to International Bazaar where we are located. As the taxi cabs usually receive more taxi faire for taking people to Port Lucaya Market place & Taino Beach they tend to tell tourists that the Bazaar area is closed and hence so is the factory – please note this is in no way correct or true but just a way of convincing you to go to Port Lucaya so they can receive extra money. You just have to be insistent and let them know you still would like to go there. You can even report them to road traffic who should be right there by the taxi stands or you can take down the taxi cab number or name of the person driving the cab and report them to us and we will handle the situation from there.

If you have any problems at all, please do not hesitate to call us at 242-352-9391 and we will be happy to resolve any issues.

Please feel free to contact us using the form below.